Unsolicited email from Social Security Administration misused government resources to praise President Trump, spread misleading information to Social Security recipients

“[F]ew presidents have done more than President Trump to damage Social Security — yet in an Orwellian twist, you are misusing official resources to heap praise on him.”

Text of Letter (PDF)

July 23, 2026 - Washington, D.C. — U.S. Senators Elizabeth Warren (D-Mass.), Ron Wyden (D-Ore.), Ranking Member of the Senate Finance social security logoCommittee, and Tammy Baldwin (D-Wis.) led Democratic Senators in pressing Social Security Administration (SSA) Commissioner Frank Bisignano for answers on why the SSA earlier this month sent a misleading, partisan email to Social Security recipients.

On July 2, 2026, the SSA sent an unsolicited, highly politicized email to many Social Security recipients. The email referenced President Trump six times, wrongly credited him with “protecting and strengthening Social Security,” and presented misleading information about President Trump “providing meaningful and immediate relief to older Americans.”

Senate Democrats’ Social Security War Room previously warned that “pushing blatantly partisan statements breeds distrust in the agency.” In July 2025, following the passage of the One Big Beautiful Bill Act (OBBBA), SSA similarly used official resources and channels to send a politically charged email. In a meeting with Senator Warren weeks later, Commissioner Bisignano revealed that his team at SSA was responsible for the communication and that it was discussed with the White House. Now, Senators Warren, Wyden, and Baldwin are again leading in sounding the alarm, noting that this most recent email was likewise sent after Commissioner Bisignano promised to “run the Social Security Administration in an independent and nonpartisan manner.”

“This was an unusual communication that served no legitimate purpose: rather than receiving necessary information about benefits or a critical communication from the SSA, recipients received a partisan, politicized message — containing multiple misleading statements — that heaped praise on President Trump,” wrote the senators.

The July 2 email, which celebrated the one-year anniversary of the OBBBA, included highly misleading information about the effects of the bill on seniors and claimed that it included a tax cut that “allows Americans 65 and older to keep more of their hard-earned Social Security benefits.” But the email’s claims were an overestimate of the impacts of the law. In reality, over half of households with seniors were projected to receive no benefit at all from the OBBBA’s Enhanced Deduction for Seniors. 

“[N]ow you are abusing the millions of email addresses that may have been obtained through [enrollment in ‘my Social Security’ accounts] or other methods, bombarding Americans with blatantly partisan emails from SSA — misusing Americans’ personal information and jeopardizing the mission and integrity of SSA,” wrote the senators.

The senators ended the letter with a series of questions, including asking about how many Americans the email was sent to, the source of recipients’ email addresses and how they were compiled, the total cost to send the partisan message, and an explanation of how sending the July 2 email was consistent with Commissioner Bisignano’s promise to lead the SSA “in an independent and nonpartisan manner.” The senators demanded answers by August 11, 2026.

“[F]ew presidents have done more than President Trump to damage Social Security — yet in an Orwellian twist, you are misusing official resources to heap praise on him,” concluded the senators. “The decision to send this email raises fresh questions about your judgement and your ability to prioritize SSA beneficiaries.”

U.S. Senators Sheldon Whitehouse (D-R.I.) and Ben Ray Luján (D-N.M.) also joined the letter. 

Senate Democrats’ Social Security War Room coordinates Democrats’ fight to defend Social Security, encourages grassroots engagement by providing opportunities for Americans to share what Social Security means to them, and educates Senate staff, the American public, and stakeholders about Republicans’ agenda and their continued cuts to Americans’ Social Security services and benefits:

  • In June 2026, U.S. Senators Elizabeth Warren (D-Mass), Tammy Duckworth (D-Ill.), and Richard Blumenthal (D-Conn.) wrote to President Trump expressing their renewed concerns that this administration is considering raising the retirement age and demanding answers.  
  • In June 2026, U.S. Senators Elizabeth Warren (D-Mass.), a Member of the Senate Finance Committee, and Richard Blumenthal (D-Conn.), Ranking Member of the Permanent Subcommittee on Investigations (PSI), pressed Social Security Administration (SSA) Commissioner Frank Bisignano and three former Department of Government Efficiency (DOGE) staffers on an alarming new whistleblower account detailing Trump administration plans to mark 2.7 million people as dead in a Social Security database as part of its immigration enforcement agenda.
  • In April 2026, U.S. Senator Elizabeth Warren (D-Mass.), Ranking Member on the Senate Finance Committee Ron Wyden (D-Ore.), Minority Leader Chuck Schumer (D-N.Y.), and Ranking Member on the Senate Special Committee on Aging Kirsten Gillibrand (D-N.Y.) led a coalition of over 100 Congressional Democrats in writing to the Acting Commissioner of the Social Security Administration (SSA), Leland Dudek, to demand that he keep Social Security field offices open.
  • In April 2026, Senate Democrats’ Social Security War Room, led by U.S. Senator Elizabeth Warren (D-Mass.), published a new report highlighting how, in its first year, it has fought to protect Americans’ Social Security benefits.
  • In March 2026, at a hearing of the Senate Special Committee on Aging, U.S. Senator Elizabeth Warren (D-Mass.) questioned Dan Adcock of the National Committee to Preserve Social Security and Medicare about Republicans’ plans to raise the retirement age.
  • In March 2026, Senators Elizabeth Warren (D-Mass.), Angela Alsobrooks (D-Md.), Tammy Baldwin (D-Wis.), Richard Blumenthal (D-Conn.), Tammy Duckworth (D-Ill.), Ranking Member of the Special Committee on Aging Kirsten Gillibrand (D-N.Y.), Mazie Hirono (D-Hawaii), Chris Van Hollen (D-Md.), Ben Ray Lujan (D-N.M.), Patty Murray (D-Wash.), Bernie Sanders (I-Vt.), and Ranking Member of the Committee on Finance Ron Wyden (D-Ore.) launched a new investigation into the Social Security Administration’s (SSA) ongoing customer service crisis reaching new extremes, the latest from Senate Democrats’ Social Security War Room.
  • In March 2026, U.S. Senator Elizabeth Warren (D-Mass.) and Representatives Adelita Grijalva (D-Ariz.), Jan Schakowsky (D-Ill.), and James Moylan (R-GU) led over 30 lawmakers in introducing the Supplemental Security Income (SSI) Restoration Act, a bipartisan bill to strengthen critical SSI benefits that support nearly 8 million seniors and Americans with disabilities.
  • In December 2025, U.S. Senator Elizabeth Warren (D-Mass.), Senator Peter Welch (D-Vt.), a member of the Senate Finance Committee, and U.S. Representative Gabe Amo (D-RI-01) introduced the Social Security Survivor Benefits Equity Act, bicameral legislation to increase the Social Security Administration’s (SSA) lump-sum death benefit, which covers costs associated with cremation or burials for surviving family members, to account for inflation.
  • In December 2025, U.S. Senators Elizabeth Warren (D-Mass.); Ron Wyden (D-Ore.), Ranking Member of the Senate Finance Committee; Bernie Sanders (I-Vt.), Ranking Member of the Senate Committee on Health, Education, Labor, and Pensions (HELP); and Kirsten Gillibrand (D-N.Y.), Ranking Member of the Senate Special Committee on Aging, wrote to Social Security Administration (SSA) Commissioner Frank Bisignano, pressing him on reports that the agency has a new goal of slashing field office visits by nearly 15 million annually.
  • In November 2025, Senate Banking Committee Ranking Member Elizabeth Warren (D-Mass.) and Senate Finance Committee Ranking Member Ron Wyden (D-Ore.), both leading members of the Senate Democrats’ Social Security War Room, launched a probe into Social Security Administration (SSA) Commissioner Frank Bisignano’s tenure as chief executive officer at Fiserv.
  • In October 2025, U.S. Senator Elizabeth Warren (D-Mass.) led Senate Minority Leader Chuck Schumer (D-N.Y.), Senate Finance Committee Ranking Member Ron Wyden (D-Ore.), and Senators Mark Kelly (D-Ariz.), Angela Alsobrooks (D-Md.), Tammy Duckworth (D-Ill.), Kirsten Gillibrand (D-N.Y.), Chris Van Hollen (D-Md.), Amy Klobuchar (D-Minn.), Alex Padilla (D-Calif.), Tina Smith (D-Minn.), and Peter Welch (D-Vt.) in introducing the Social Security Emergency Inflation Relief Act.
  • In September 2025, U.S. Senator Elizabeth Warren (D-Mass.), Sen. Bernie Sanders (I-Vt.), Ranking Member of the Senate Subcommittee on Social Security, Pensions, and Family Policy, and Senate Democrats’ Social Security War Room leaders today introduced the Keep Billionaires Out of Social Security Act.
  • In July 2025, U.S. Senator Elizabeth Warren (D-Mass.), a leader of the Senate Democrats’ Social Security War Room, secured key commitments and admissions from Social Security Administration (SSA) Commissioner Frank Bisignano during a private meeting.
  • In June 2025, U.S. Senators Elizabeth Warren (D-Mass.) and Ron Wyden (D-Ore.), Ranking Member of the Senate Finance Committee, pressed top Trump administration officials on how President Trump’s chaotic tariffs — paired with his efforts to dismantle the Social Security Administration — are harming America’s seniors.
  • In May 2025, U.S. Senators Elizabeth Warren (D-Mass.), Ranking Member of the Senate Banking, Housing, and Urban Affairs Committee, Ron Wyden (D-Ore.), Ranking Member of the Senate Finance Committee, and Kirsten Gillibrand (D-N.Y.), Ranking Member on the Senate Aging Committee, pressed new Commissioner of the Social Security Administration Frank Bisignano on reported plans to recategorize thousands of workers as Schedule F “policy-making” employees.
  • In May 2025, U.S. Senator Elizabeth Warren (D-Mass.), Ranking Member of the Senate Finance Committee Ron Wyden (D-Ore.), Minority Leader Chuck Schumer (D-N.Y.), and Ranking Member of the Senate Aging Committee Kirsten Gillibrand (D-N.Y.) welcomed newly-confirmed Commissioner of the Social Security Administration (SSA) Frank Bisignano to the agency with copies of 17 letters — containing nearly 200 unanswered questions — the lawmakers had previously sent to the SSA under Acting Commissioner Leland Dudek.

    Source: Senator Elizabeth Warren