January 19, 2021 - SAN FRANCISCO, Calif. — Pacific Gas and Electric Company (PG&E) will de-energize electrical lines for safety starting early Tuesday as part of a Public Safety Power Shutoff (PSPS) in small portions of Fresno, Kern, Madera, Mariposa, San Luis Obispo, Santa Barbara and Tulare counties. PG&E is calling a PSPS due to a significant wind event with dry humidity levels that together create a high risk of catastrophic wildfires.

The PSPS event will affect approximately 5,200 customer accounts including 282 Medical Baseline customers in seven counties in Central California.

Customer notifications—via text, email and automated phone call—began Saturday afternoon, two days prior to the potential shutoff. Additional notifications took place today. When possible, PG&E employees knocked on the doors of customers enrolled in the company's Medical Baseline program who did not verify that they received these important safety messages. Those visits focused on customers who rely on electricity for critical life-sustaining equipment.

Timeline for Safety Shutoffs

The de-energization will begin around 1 a.m. Tuesday, January 19.

Forecasts continue to show high-risk conditions arriving overnight in the southern portion of PG&E's service area, with high winds expected to subside by Wednesday morning. Before any PSPS restoration begins in targeted areas where the company shut off power for public safety, PG&E will inspect de-energized lines to ensure they were not damaged by high winds. PG&E will restore power safely and as quickly as possible once the weather all-clear is given.

PG&E is carefully monitoring weather conditions, which can change quickly. We remind our customers to have an emergency plan and make sure to provide PG&E up-to-date contact information.

Community Resource Centers

To support our customers during this PSPS, PG&E will open Community Resource Centers (CRC) from 8:00 a.m. until 9:30 p.m. at the following locations:

• Auberry Library on 33049 Auberry Road, Auberry
• Bear Mountain Library on 30733 E Kings Canyon Road, Dunlap
• North Fork Elementary School on 33087 Road 228, North Fork
• Yosemite High School on 50200 High School Road, Oakhurst
• New Life Christian Fellowship on 5089 Cole Road, Mariposa
• Grover Beach Community Center on 1230 Trouville Avenue, Grover Beach
• First Christian Church on 15550 S College Drive, Santa Maria

The temporary CRCs will provide ADA-accessible restrooms, hand-washing stations, medical-equipment charging, WiFi; bottled water, grab-and-go bags and non-perishable snacks.

In response to the COVID-19 pandemic, the CRCs will follow important health and safety protocols including:

• Facial coverings and maintaining a physical distance of at least six feet from those who are not part of the same household will be required at all CRCs.
• Temperature checks will be administered before entering CRCs that are located indoors.
• CRC staff will be trained in COVID-19 precautions and will regularly sanitize surfaces and use Plexiglass barriers at check-in.
• All CRCs will follow county and state requirements regarding COVID-19, including limits on the number of customers permitted indoors at any time.

Online Resources for Customers

• Customers can look up their address online to find out if their location is being monitored for the potential safety shutoff at www.pge.com/pspsupdates.
• PG&E's emergency website pge.com/pspsupdates is now available in 16 languages. Currently, the website is available in English, Spanish, Chinese, Tagalog, Russian, Vietnamese, Korean, Farsi, Arabic, Hmong, Khmer, Punjabi Thai, Portuguese, Hindi and Japanese. Customers will have the opportunity to choose their language of preference for viewing the information when visiting the website. In addition, PG&E's contact center has translation services available in over 200 languages. Customers who need in-language support over the phone can contact us by calling 1-833-208-4167.
• For additional language support services including how to set language preference, select options for obtaining translated notifications, and receive other translated resources on PSPS, customers can visit pge.com/pspslanguagehelp.
• Customers are encouraged to update their contact information and indicate their preferred language for notifications by visiting pge.com/mywildfirealerts or by calling 1-800-743-5000. PG&E's contact center has translation services available in over 200 languages.
• Tenants and non-account holders can sign up to receive PSPS Address Alerts for any area where they do not have a PG&E account by visiting pge.com/pspszipcodealerts.
• PG&E has launched a new tool at its online Safety Action Center at safetyactioncenter.pge.com to help customers prepare. By using the "Make Your Own Emergency Plan" tool and answering a few short questions, visitors to the website can compile and organize the important information needed for a personalized family emergency plan.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation's cleanest energy to 16 million people in Northern and Central California. For more information, visit pge.com and pge.com/news.
Source: PG&E